Terms of service

Last updated: 12/January/2026

 These Terms & Conditions ("Terms") govern your use of [Your Website Name] ("Website") and any purchase of products or services, including custom work, from One Decals ("we", "us", "our"). By accessing the Website or placing an order, you agree to be bound by these Terms.

1. General Terms

Prices, descriptions, and availability of products or services are subject to change without notice.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

2. Custom Work & Orders

a. Definition of Custom Work

"Custom Work" refers to any product or service created specifically according to customer-provided specifications, including but not limited to:

●      Personalised or made-to-order physical products

●      Custom designs, artwork, or creative services

●      Bespoke digital or physical deliverables

b. Order Approval

By placing an order, you confirm that:

●      All information provided is accurate and complete

●      You have reviewed and approved all custom details (including spelling, design, dimensions, colors, and specifications)

●      You understand that custom work is created exclusively for you

●      Once production or work has begun, orders cannot be changed or canceled.

3. Intellectual Property (IP) Rights

a. Our Intellectual Property

All content on this Website, including text, images, graphics, logos, designs, and code, is the intellectual property of One Decals and is protected by applicable copyright and intellectual property laws.

b. Custom Work IP Ownership

Unless otherwise agreed in writing:

●      All intellectual property rights in custom work remain the property of One Decals

●      Upon full payment, the customer is granted a non-exclusive, non-transferable, non-sublicensable license to use the final delivered work for its intended purpose

●      Ownership or exclusive rights will only be transferred if explicitly stated in a written agreement and may require an additional fee.

c. Customer-Provided Materials

You represent and warrant that you own or have permission to use any materials you provide (including text, images, logos, or designs) and that their use does not infringe on third-party rights. You agree to indemnify us against any claims arising from customer-provided materials.

4. Returns & Refunds (Custom Work)

a. No Returns or Refunds

All custom, personalised, or made-to-order work is final sale and non-refundable, once production or work has begun.

b. Exceptions

Refunds or replacements may be issued only if:

●      The delivered product is defective or damaged upon arrival

●      The final work materially differs from the approved order details due to our error

●      You must notify us within 2  days of delivery and provide reasonable evidence (such as photos or documentation).

5. Cancellations

Orders may be canceled only before work or production begins

Once work has started, cancellations are not permitted

Approved cancellations may be subject to fees to cover time, labor, or setup costs

6. Payments

Full payment (or a non-refundable deposit, if applicable) is required before work begins

Failure to pay may result in delays or cancellation of your order

All fees are exclusive of applicable taxes unless stated otherwise

7. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, special, or consequential damages

Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim

8. Indemnification

You agree to indemnify and hold harmless [Your Business Name] from any claims, damages, losses, or expenses arising from:

●      Your breach of these Terms

●      Your misuse of the Website or delivered work

●      Materials or information you provide

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us via info@onedecals.com.au